The OWA provides free advice, education, and representation in workplace insurance matters and on occupational health and safety reprisal issues. The OWA has provided assistance with workplace insurance matters since 1985 and health and safety reprisals since April 2012.
The OWA provides workplace insurance services to non-unionized injured workers and their survivors. Occupational health and safety reprisal services are provided to non-unionized workers. The OWA represents workers at the Workplace Safety and Insurance Board (WSIB), the Workplace Safety and Insurance Appeals Tribunal (WSIAT) and the Ontario Labour Relations Board (OLRB).
The OWA develops community partnerships with other groups that assist injured workers or who promote health and safety in the workplace. The OWA also provides educational services in local communities on topics related to its mandates.
The OWA is headquartered in Toronto and has fifteen offices located throughout Ontario
The director is appointed by the Lieutenant Governor in Council and serves as the administrative head of the agency.
There is no limitation in legislation.